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Find a right subscription plan for your needs

15 day free Team trial
No setup fees
Cancel anytime

Concept

$10/agent/month

Stay in touch with customers and ensure automated support.

  • Support ticketing
  • Agent portal
  • Email ticketing
  • Live chat
  • Website widget
  • Real-time analytics
  • Workflow rules
  • Custom submission forms
  • Email templates
  • Customer portal
  • Customer database
  • Scheduled actions
  • Add custom email templates
  • Customer knowledge base
  • Internal knowledge base
  • Custom action forms
  • Email commands
  • RESTful API
  • AI-driven solutions
  • Smart search
  • Domain mapping
  • Blank label portal
  • 3rd party submission
  • Bulk import customers
  • 12 months data retention
  • Basic support
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Team

$15/agent/month

Promotes team collaboration, transparent support and customer self-service.

  • Support ticketing
  • Agent portal
  • Email ticketing
  • Live chat
  • Website widget
  • Real-time analytics
  • Workflow rules
  • Custom submission forms
  • Email templates
  • Customer portal
  • Customer database
  • Scheduled actions
  • Add custom email templates
  • Customer knowledge base
  • Internal knowledge base
  • Custom action forms
  • Email commands
  • RESTful API
  • AI-driven solutions
  • Smart search
  • Domain mapping
  • Blank label portal
  • 3rd party submission
  • Bulk import customers
  • 24 months data retention
  • Silver support
Try free for 15 days

Premium

$20/agent/month

Improves overall service performance and provides world-class support.

  • Support ticketing
  • Agent portal
  • Email ticketing
  • Live chat
  • Website widget
  • Real-time analytics
  • Workflow rules
  • Custom submission forms
  • Email templates
  • Customer portal
  • Customer database
  • Scheduled actions
  • Add custom email templates
  • Customer knowledge base
  • Internal knowledge base
  • Custom action forms
  • Email commands
  • RESTful API
  • AI-driven solutions
  • Smart search
  • Domain mapping
  • Blank label portal
  • 3rd party submission
  • Bulk import customers
  • 36 months data retention
  • Gold Support
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Frequently Asked Questions

We use FastSpring for secure payment processing and accept the following payment methods:
- Credit cards: Visa, MasterCard, American Express, Discover, JCB, and UnionPay
- PayPal.
Yes, we offer discounts on up-front long-term commitments for up to 10%.
Yes, please contact us for more details.
Canceling SympoQ is an easy and no-questions-asked process. It’s done online right from your site manager.
No, SympoQ is a 100% software-as-a-service solution, which requires no servers to configure, maintain, or update.
SympoQ does not requires any hardware, software, plug-ins, downloads, or programming languages installations. You will receive an address link via email with a short guide on SympoQ usage.
Yes, the service can be branded for an additional charge. Along with the custom domain (e.g. support.domain.com), you can also customize the footer link and point to your website page with the custom link description.